In our visit to Coca-Cola head office in Pakistan, we got some interesting facts to mention. The HR Manager Asim Ameen told us that Coke has direct investment in Pakistan and all plants are not franchised but owned by the company.

Overall employees of Coke Pakistan are 10,000, out of which 3000 are permanent, 3000 are on contractual basis, and 4000 are temporary.

He further told us that each office of coke in Pakistan have got their separate HR departments. However, the automation and approving authority remains under the control of HR department of head office. As hiring and recruitment of all offices is under control of

1) National Manager

2) Training Manager

3) Coordinating Manager

The HR Manager Asim Ameen handles the following tasks:

1) Recruitment

2) Selection

3) Benefits

4) Training

5) Internships

6) Management Training

The approximate number of employees of HR department is 200 while those working in head office are 6.

The Industrial Employee Relation Manager and Payroll Manager are hired recently.

The employees’ turnover rate on the average is 6-8% annually.

The Manager HR was kind enough to share with us the Human Resource Department structure also:

Here it is:

HRIS in use:

Asim Ameen told us that the company has been using a locally and custom developed HRIS until it crashed resulting into the disturbance of HR activities that created a kind of mess.

According to Asim, a new HRIS called SAP is just under the installation process and will be linked and enabled within a month. This HRIS is powerful enough to automate HR activities from job openings to maintaining and payrolls. It helps very much in record maintaining and decision making. He again emphasized that this is a great tool for decision making.

MIS:

On asking, Asim told that our MIS (Management Information System) is helping us link our departments. He says that SAP will also be integrated with it.

e-HRIS:

Since the HR process is going to be automated with the installation of SAP, right now they use Rozee.pk’s provided services for recruitment. Asim Ameen further disclosed their plan to launch their very own career portal that will further help them with job openings and automation of the hiring process.